Hospitality & tourism
Keeping the POS boring and the bookings flowing.
Your POS goes down and the queue grows very quickly. Guest Wi-Fi falls over and the reviews get interesting. We keep both things boring and the bookings flowing.
Hospitality IT has a very short window between 'working' and 'reviewed badly on Google'. A POS outage during lunch service, guest Wi-Fi that can't hold a stream, a booking system that drops reservations. Every one of these is an on-the-spot revenue hit. We design hospitality IT for uptime first: reliable POS networking, segmented guest Wi-Fi that can't touch your business systems, booking software that syncs through the day, and CCTV for venues and car parks.
The IT problems we see over and over.
After ten years working with hospitality & tourism clients, some patterns repeat. None of these are unusual. All of them are fixable.
Guest Wi-Fi and POS on the same network
A single internet link with no failover
CCTV that only records and can't be viewed remotely
Booking software owned by someone who left two years ago
POS that locks up in the middle of a Friday night service
What the managed plan covers.
These are the specific things we bundle into a managed plan for this industry. Scope is always fitted to your actual business. Nothing padded, nothing missing.
- POS and payment network uptime with PCI-safe segmentation
- Guest Wi-Fi separated from business systems
- Booking and reservation system support
- CCTV over venues, car parks and cellar doors
- Duress systems for staff safety
- Backup of booking data, staff rosters and takings
The six things we do that apply to your business.
Who else we work with.
Talk to us about your hospitality & tourism business.
Tell us what you run and what's getting in the way. We'll tell you, straight, whether we're the right fit.