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02 · Industry

Mining services
IT that keeps mining-support businesses running without drama.

Mining support businesses in the Bowen and Galilee basins run lean and don't have time for IT to be the problem. We keep the yard offices, camps and workshops running without drama.

Our take

Mining support is a tight margin, high stakes business. A broken POS at workforce accommodation costs revenue. A dropped site VPN costs billable hours. A compromised yard camera becomes an insurance problem. We work with mining support businesses across Central Queensland on the unglamorous bits that keep the whole operation moving: site networking, CCTV, VPN, backup, and the kind of boring IT hygiene that means nothing ever makes it to the operations manager's desk.

Common problems

The IT problems we see over and over.

After ten years working with mining services clients, some patterns repeat. None of these are unusual. All of them are fixable.

  • Site Wi-Fi that can't reach past the first row of machinery

  • CCTV systems nobody can log into when something happens

  • VPNs that break whenever the head office moves offices

  • Backups running nightly but never tested

  • Accommodation Wi-Fi that can't handle 40 workers after 5pm

How we help

What the managed plan covers.

These are the specific things we bundle into a managed plan for this industry. Scope is always fitted to your actual business. Nothing padded, nothing missing.

  • Rugged site networking and yard Wi-Fi
  • NDAA-compliant CCTV across gates, yards and workshops
  • Workforce accommodation Wi-Fi, check-in and VoIP
  • Secure VPN links between sites and head office
  • Backup and disaster recovery for critical business data
  • Mobile fleet management for crew phones and tablets

Talk to us about your mining services business.

Tell us what you run and what's getting in the way. We'll tell you, straight, whether we're the right fit.